Case Study: Irdeto achieves 56% faster MTTR with Splunk Observability Cloud

Irdeto cuts MTTR by 56% with Splunk

Irdeto, a software security and media technology company, faced challenges in troubleshooting application issues quickly, especially during high-demand events like streaming the U.S. presidential debates. Their previous log-based solution struggled with scale, missing logs and delaying troubleshooting. To meet customer demands and improve issue detection, they turned to Splunk for an observability solution.

By deploying Splunk Observability Cloud and Application Performance Monitoring (APM), Splunk provided Irdeto with complete visibility and real-time monitoring. This solution accelerated their mean time to repair (MTTR) by 56%, from 18 minutes down to 8. Additionally, Irdeto detected five times more incidents before customers were impacted and cut their log management costs by 45%.

Irdeto