Case Study: Intermedia achieves an instant SOC and faster business processes with Splunk Cloud

Intermedia Builds an Instant Security Operations Center and Speeds Business Processes

Intermedia, a cloud-services provider supporting 70,000 customers across 10 data centers, faced limited security alerting, slow and laborious forensic searches, and no integrated analytics or KPIs to monitor IT and business operations. Its legacy SaaS tools couldn’t detect anomalous user behavior, prioritize risks, or enable real‑time responses, hindering both security and service delivery.

By deploying Splunk Cloud and ingesting logs from roughly 4,500 endpoints and devices, Intermedia built an immediate SOC with real‑time dashboards, alerts, and cross‑system correlation to speed investigations and prioritize threats. The result was stronger, enterprise‑wide security, improved operational visibility and KPIs, faster incident response, and measurable cost savings from greater efficiency and reduced staffing.

Intermedia

Ryan Barrett

Vice President of Security and Privacy