Case Study: GoodData achieves real-time operational visibility and improved service quality with Splunk Enterprise

Increased Operational Visibility to Support Business Growth

GoodData, a San Francisco–based cloud BI and analytics provider, needed comprehensive, real-time visibility into its cloud infrastructure to maintain reliable performance, meet SLAs, and manage hundreds of thousands of daily data uploads and millions of integrations. Extracting actionable information from dispersed logs was slow and labor-intensive, and building an in‑house solution or relying on grep proved impractical.

By deploying Splunk Enterprise to index and parse logs, populate dashboards, and trigger alerts, GoodData gave DevOps, security, QA, and support teams immediate operational and business insight. The outcome was faster issue detection and resolution, improved service quality and compliance (SOC 2), reduced development time and staffing needs, and organization-wide visibility into platform health.

GoodData