Case Study: Hostworks achieves real-time insights and optimized content delivery with Splunk

Hostworks Gains Real-Time Insights Into Web and Operational Intelligence

Hostworks, an Australian provider of online, rich media and managed hosting services for broadcasters, media and enterprise clients, needed a unified way to collect real-time metrics across its web properties and content delivery network to optimize site speed, availability and user engagement. The company lacked a single-pane-of-glass view into audience behavior, traffic by geography/device and streaming performance, limiting its ability to surface business opportunities and share actionable insights with clients.

By deploying Splunk Enterprise to index web and application logs, CDN payloads and social feeds, Hostworks gained real-time visualizations and historical trend analysis across sites, shows and audience segments. This enabled faster error detection and resolution, optimized content delivery, improved site performance and availability, and delivered deeper audience insights that increased engagement, customer satisfaction and operational efficiency.

Hostworks