Case Study: Corporate Express achieves proactive IT visibility and actionable business intelligence with Splunk

From Improved IT Efficiency to Actionable Business Intelligence

Corporate Express, a leading single-source supplier of business products and services across Australia and New Zealand with 40+ sites, struggled with siloed IT systems and fragmented troubleshooting. Different teams couldn’t access each other’s logs, investigations were manual and slow, and there was no single search repository to support capacity planning or a major SAP rollout.

By deploying Splunk Enterprise as a unified search and dashboarding platform, Corporate Express consolidated infrastructure, server, management and application logs into one place. The result was real-time visibility and proactivity across IT, faster root-cause analysis through saved searches and dashboards, improved capacity planning for the SAP implementation, and broader adoption of analytics across support, customer service and development teams.

Corporate Express

Shaun Butler

Sr. Technology Specialist, Infrastructure