Case Study: Vertu achieves faster time-to-market and improved product reliability with Splunk Enterprise

Data Driven Approach to Software Development at Vertu

Vertu, the UK maker of luxury handmade smartphones, faced the challenge of ensuring software matched its exacting standards across complex stacks (third‑party apps, Android, Linux, Qualcomm processors). With hundreds of handsets in trial and a manual, error‑prone fault‑tracking process, the company lacked visibility into outages and struggled to reliably identify software problems before launch.

Vertu deployed Splunk Enterprise to automate data collection from handset logs, track uptime, crashes, battery stats and mean time to failure, and deliver live dashboards and reset alerts to engineers and product managers. The result was faster, more efficient testing and time to market, proactive identification and resolution of issues that previously went undetected, and measurable improvements in product reliability and release confidence.

Vertu

Rob Charlton

Cloud DevOps Architect