Splunk
208 Case Studies
A Splunk Case Study
CloudShare, a provider of cloud-based virtual environments used for development, testing, demos and training by more than 175,000 users worldwide, needed a reliable way to collect and correlate performance and business metrics across thousands of virtual servers and diverse infrastructure components. Existing tools were fragmented and labor-intensive, leaving CloudShare without the centralized visibility required to understand usage behavior, plan capacity or support customers effectively.
By deploying Splunk Enterprise and the Splunk App for VMware, CloudShare centralized logs and VMware performance metrics, correlating business and operational data across hosts, storage, networks and apps. The solution delivered end-to-end visibility, enabled capacity planning and security use cases, cut troubleshooting time by up to 70%, accelerated creation of performance metrics, and helped increase trial-to-paid conversion and customer retention.