Case Study: Children's Discovery Museum of San Jose achieves 98% spam reduction and faster troubleshooting with Splunk

Children’s Discovery Museum of San Jose Adopts Splunk ‘Operational Idea Factory'

Children’s Discovery Museum of San Jose (CDM), a large nonprofit with more than 150 interactive exhibits, faced managing firewall, web, voice and SAN systems with just a four-person IT team and a tight budget. Lacking holistic visibility into IT and messaging security, the museum struggled with heavy spam, potential fraud and slow problem diagnosis that threatened operations and staff productivity.

By adopting Splunk Enterprise via Splunk4Good, CDM centralized event logs, dashboards and alerts to investigate issues quickly. The museum reduced spam by about 98%, cut troubleshooting from hours to minutes, identified malicious traffic and failing systems, eliminated underperforming filters, and saved several thousand dollars annually while improving security and staff efficiency.

Children's Discovery Museum of San Jose

Gregg Daly

Visiting Principal Engineer