Case Study: Chandler Police Department achieves proactive public-safety system management and faster officer response with Splunk

Chandler Police Department Proactively Manages Systems Vital to Public Safety

The Chandler Police Department, which supports 320 officers across a main station and two satellite facilities outside Phoenix, needed better visibility and control over mission‑critical systems — including a computer‑aided dispatch (CAD) and records management system (RMS) — to ensure availability, performance and security across multiple web, application and virtualized servers while operating with limited IT staff.

By deploying Splunk Enterprise with Splunk DB Connect and the Splunk App for VMware, Chandler PD indexes and correlates logs and structured data, powering dashboards and alerts for CAD, RMS, VMs and audits. The result: proactive troubleshooting and higher uptime, faster officer response and smarter resource allocation, stronger data protection and compliance, and new operational analytics that reveal incident patterns and improve policing effectiveness.

Chandler Police Department

Sysadmin

Police Officer