Case Study: Carnival Corporation achieves real-time visibility and seamless guest experiences with Splunk

Carnival Navigates Sea of Data With Splunk

Carnival Corporation, the world’s largest leisure travel company with nine cruise brands and 100+ ships, faced a data challenge: vast, siloed information from shipboard systems, websites, satellites and connected devices limited visibility into operations, security and the guest experience. Carnival needed to secure shipboard systems, ensure reliable connectivity at sea and keep its revenue-generating booking process running smoothly while finding ways to personalize services for millions of passengers.

Carnival deployed Splunk (Enterprise, Cloud, Enterprise Security, ITSI and ML tools) to ingest and consolidate data across ships and offices, giving teams real-time visibility into applications, infrastructure and security. The result: proactive monitoring and threat mitigation, secure transactions and seamless onboard internet and app use, smoother booking operations, and the ability to leverage Ocean Medallion and other data to personalize experiences and drive revenue.

Carnival Corporation

James R. Van Langen

Carnival Corporation