Case Study: Carhartt achieves frictionless customer experiences with Splunk AppDynamics

Carhartt avoids millions in lost revenue with Splunk AppDynamics

Carhartt, a long-standing workwear company, faced the challenge of maintaining 24/7 service availability while transitioning to a more agile, cloud-based IT infrastructure. With a complex environment of on-premises, cloud, and third-party systems, any downtime risked millions in lost revenue and compromised the customer experience. To gain complete visibility and proactively manage performance, Carhartt turned to the vendor Splunk and its product, Splunk AppDynamics.

By implementing Splunk AppDynamics, Carhartt gained a unified, real-time view into its entire technology stack, including mission-critical applications like SAP and its e-commerce platforms. The solution provided granular visibility, enabling the IT team to quickly pinpoint and resolve issues before they impacted customers. As a result, Splunk helped Carhartt virtually eliminate costly application downtime, avoiding millions of dollars in lost revenue and enhancing customer trust in the purchasing process.

Carhartt