Case Study: 99Bill Corporation achieves always-on operations and real-time visibility with Splunk Enterprise

99Bill Ensures Always-On Operations With End-to-End Visibility and Real-Time Insights

99Bill is a leading Chinese Internet finance platform serving hundreds of millions of users, millions of merchants and more than 100 financial institutions. Faced with a dispersed infrastructure of over 1,000 applications, the company struggled with slow, reactive troubleshooting (50‑second test cycles and multiple log retrievals), vulnerability to anomalies and security threats, and the need to maintain 24x7 availability while processing more than 4,000 transactions per minute.

99Bill deployed Splunk Enterprise for real‑time big‑data analysis and centralized operations monitoring, giving end‑to‑end visibility and a single operational view. As a result, anomalies are detected in 1–2 seconds, complex troubleshooting takes 2–3 minutes, root‑cause resolution succeeds over 98% of the time, failure recovery is three times faster, transaction errors fell by 50%, and improved security and reliability enabled ambitious marketing initiatives and a much better customer experience.

99Bill Corporation

Zhao Zhi Gang

Technical Director