Splunk
333 Case Studies
A Splunk Case Study
2C2P, a payments platform provider in Southeast Asia, faced challenges gaining a holistic view of its log management operations on AWS. This lack of visibility made it difficult to secure their cloud environment and meet strict regulatory compliance requirements, including data protection laws and the need to store logs for 90 days. The manual processes for log analysis were laborious and slow.
By implementing Splunk, 2C2P automated its log analytics, gaining a unified, real-time view of its cloud assets. The Splunk platform enabled the company to automatically ingest and manage log data, accelerating issue investigation from days to just minutes. This improved system health, ensured compliance, and bolstered security. As a result, 2C2P increased customer confidence and satisfaction by maintaining 99.9% system availability, even during sales events with transaction volumes 15 to 20 times higher than normal.