Case Study: VitusVet triples average visit spend and doubles pet-care affordability with VitusPay powered by Splitit

VitusVet - Customer Case Study

VitusVet is a veterinary practice platform founded by Dr. Mark Olcott that helps clinics streamline communications and appointment management, but practices still struggle with affordability and preventive‑care compliance—about 60% of pet owners leave without scheduling recommended services. To give pet owners more payment flexibility, VitusVet partnered with Splitit to offer VitusPay (VitusPay powered by Splitit) as an integrated checkout option.

Splitit's VitusPay enabled payment flexibility at the point of care, and VitusVet reports that pet owners using VitusPay more than tripled the average spend per visit (from $235 to $751) and generated transactions averaging $751 versus a standard $127 veterinary transaction (nearly 6×). VitusPay is now core to VitusVet’s platform, helping practices grow revenue, improve wellness compliance, and allow customers like Tenecia to afford necessary pet care.

VitusVet

Mark Olcott

DVM Chief Executive Officer