Case Study: La-Z-Boy boosts customer engagement and sales with SPLICE Voice Invitations

A Splice Software Case Study

Preview of the La-Z-Boy Case Study

La-Z-Boy boosts traffic 300% and sales 200% with Splice Software

La-Z-Boy, an international furniture retailer, sought new ways to grow customer engagement and have more meaningful conversations without increasing costs. They turned to vendor Splice Software and implemented its Voice Invitations service to address these challenges.

Splice provided a personalized communication solution that drove immediate results. The solution led to a 300% increase in store traffic, a 200% increase in sales, and a 90% reduction in cost for La-Z-Boy, while also improving overall customer experience.


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