Case Study: Midwest Protech Reduces Costs and Simplifies Remote Support with Splashtop Remote Support Premium

Midwest PROTECH Reduces Costs and Gets All the Remote Support, Monitoring & Management Tools They Need With Splashtop Remote Support Premium

Midwest PROTECH, an MSP serving organizations across the Greater Cincinnati area, needed an affordable way to handle remote support, monitoring, and management without juggling multiple expensive tools. After trying products like GoToAssist, TeamViewer, SolarWinds MSP, and Kaseya, the company found them too costly, too complex, and lacking the mix of unattended access and RMM capabilities it needed.

Splashtop provided the solution with Remote Support Premium, giving Midwest PROTECH remote access plus core monitoring and management features in one user-friendly platform. With Splashtop, the team quickly identified issues through event log alerts and other monitoring tools, even preventing several hard drive failures, while also supporting more than 20 clients with remote access and lowering per-endpoint costs by as much as 70%+ compared with other options.

Midwest Protech

Matthew Buechler

President and Senior Technical Consultant