Case Study: Heinz Hammer GmbH scales IT remote support with Splashtop SRS Premium

Meeting the Needs of A Growing IT Infrastructure with Remote Access Software

Heinz Hammer GmbH, a Mercedes-Benz dealership in Berlin, had grown its IT environment to 80 workstations and servers, creating a need for a scalable, efficient, and cost-effective remote maintenance solution. The company evaluated TeamViewer and other providers, but needed a better price/performance fit with strong management and security features.

Heinz Hammer GmbH chose Splashtop SRS Premium, which provided remote access, monitoring, unattended and attended support, endpoint management, file transfer, chat, and Bitdefender integration. The solution was quick to deploy and let the IT team support all 80 computers and servers from anywhere, while saving 50% or more compared with TeamViewer and similar tools.