Case Study: Platypus Networks boosts IT support efficiency with Splashtop

How Platypus Networks Enhanced Remote Access with Splashtop

Platypus Networks, an Australian IT managed service provider supporting many client endpoints, needed a more reliable and cost-effective remote access solution. Their previous system had become too expensive and included features they didn’t need, while also requiring better integration with their client management system. They turned to Splashtop Enterprise to preserve core remote support capabilities with a smoother transition.

With Splashtop, Platypus Networks gained seamless remote access for IT technicians, efficient integration with their client management platform, and better cost control by avoiding unused features. Splashtop also improved connection reliability and helped ensure a smooth implementation with minimal disruption, enabling Platypus Networks to maintain high service levels while reducing operational costs.

Platypus Networks