Case Study: Audio Perception achieves remote support and design efficiency with Splashtop SOS

How Audio Perception Increased Competitive Advantage While Meeting Challenges of the Remote World in Media & Entertainment

Audio Perception, a Los Angeles-based audio technology firm, needed a reliable and affordable way to provide remote tech support and remote design services to clients in the media and entertainment industry. As in-person visits became difficult during the remote-work shift, the company looked for a tool that could handle on-demand support, screen sharing, and client collaboration. They chose Splashtop SOS after finding their previous remote access solution too expensive.

With Splashtop SOS, Audio Perception was able to remotely control client devices, present plans and designs, and support Windows, Mac, iOS, and Android devices without extra cost. The switch from TeamViewer saved the company at least 50% on costs while improving workflow, helping retain and attract clients, and creating a competitive advantage for Audio Perception.

Audio Perception

David Knauer

President