Case Study: HCS Computer Solutions achieves cost-effective remote support and monitoring with Splashtop Remote Support Premium

HCS Computer Solutions Supports 911 Call Center, Health Departments, and More with Splashtop Remote Support Premium

HCS Computer Solutions, a managed service provider based in Warsaw, Missouri, supports critical public-sector clients including a 911 call center, health departments, law enforcement, and local government offices. The company needed a secure, dependable way to monitor and manage hundreds of endpoints and physical servers with just two internal users, while keeping costs under control. To meet that challenge, HCS turned to Splashtop Remote Support Premium.

With Splashtop Remote Support Premium, HCS Computer Solutions gained unattended remote access, configurable alerts, Windows Update Management, remote command, and other monitoring tools that helped them proactively support 450 endpoints. Splashtop also enabled HCS to save about $2,500 per year after replacing LogMeIn, expand the number of clients it could support, and even resell remote access to 12 end customers for additional revenue.

HCS Computer Solutions

Henry Starcher

Owner