Case Study: a Tier-1 North American network service provider achieves faster, scalable enterprise VPN assurance with Spirent Active Assurance

Tier-1 U.S. Service Provider Delivers High-Performance, Reliable IoT Services

A Tier-1 North American network service provider faced significant challenges assuring the quality of its mobile and IoT VPN services for thousands of enterprise customers. Their legacy, hardware-based testing was slow, labor-intensive, and could only cover a tiny fraction of their client base, making it impossible to meet new goals for continuous monitoring amidst rapid growth and network virtualization. They turned to Spirent Communications for a solution.

Spirent implemented a software-based active assurance solution using virtual test agents to emulate user equipment and network elements. This approach eliminated the need for over-the-air testing and specialized hardware, enabling fully automated, continuous monitoring. The results were transformative: the provider went from testing 7% of customers every eight hours to testing all 5,000 customers every five minutes, achieving a 99% reduction in testing time and saving millions of dollars over a hardware solution. Spirent's solution also provided critical analytics to prioritize troubleshooting and reduce resolution times.