Case Study: a large network operation center achieves 24/7 automated NOC configuration with Spirent Communications

Spirent Automation Solution - Accelerating Service Provider NOC Configuration (Europe)

A large network operation center, a global service provider, faced rising costs and customer dissatisfaction due to an inability to meet SLAs. Their reactive systems and reliance on expensive external contractors for configuration management led to security risks and inefficiencies. They engaged Spirent Communications to overcome their lack of comprehensive automation and outdated processes.

Spirent implemented its iTest automation software and professional services to deliver a customized turnkey automation ecosystem. This solution enabled 24/7 configuration capacity and dramatically accelerated key processes; for example, transport network discovery was reduced from 3 months to 6 hours. The customer eliminated security risks from sharing data externally, achieved reliable predictive supervision, and saved significantly compared to a competitor's quote, ultimately designating iTest as their standard internal tool.