Case Study: Pacific International Bearing achieves faster order processing and higher conversions with Spiral Scout

Pacific International Bearing boosts online conversions 265% with Spiral Scout

Pacific International Bearing (PIB), a leading global distributor of industrial bearings, faced challenges with a slow and outdated eCommerce platform that lacked integration with their ERP system, resulting in manual processes and poor scalability. They partnered with Spiral Scout for a comprehensive eCommerce system modernization to improve performance and operational efficiency.

Spiral Scout redesigned PIB's platform with a modern WooCommerce architecture and implemented a microservices approach to break down system functionalities. They developed a robust integration layer to connect the ERP, WooCommerce, and third-party vendors for real-time data synchronization. This solution from Spiral Scout led to an 80% faster order processing time, an 80% automation of inventory management, and a 265% increase in online conversions, providing a scalable foundation for future growth.

Pacific International Bearing (pib)