Spiral Scout
64 Case Studies
A Spiral Scout Case Study
Human Touch, a leader in massage chairs and wellness products, faced the challenge of migrating from an outdated Magento 1 platform to Magento 2 to enhance security, improve site performance, and ensure a better user experience for their mobile customers. They partnered with the vendor Spiral Scout to manage this complex transition, which involved seamlessly moving product data, customer information, and numerous third-party extensions.
Spiral Scout executed a full migration to Magento 2, which included transferring 36 custom modules, reinforcing site security, and optimizing the site for mobile devices, which account for over half of all traffic. The results provided Human Touch with a secure, scalable platform that eliminated vulnerabilities and improved performance. This led to increased customer engagement and conversion rates. Spiral Scout also established an ongoing support plan for continuous feature updates and enhancements, solidifying a strong partnership.