Case Study: Udelhoven achieves 60% support cost savings with Spinnaker Support

Udelhoven cuts JD Edwards support costs by 60% with Spinnaker Support

Udelhoven, an oil and gas production contractor and long-time JD Edwards World user, was discouraged by Oracle's lack of future investment in the product. They were code-current and saw no value in upgrading, but still required tax and regulatory updates for their financial and HCM applications. This led them to seek an alternative to Oracle support, which is when they turned to Spinnaker Support.

Spinnaker Support provided Udelhoven with third-party support for their JD Edwards World system, including traditional maintenance and crucial tax updates. The solution delivered a substantial ROI, saving the company close to 60% on annual support fees. Udelhoven also gained direct access to expert engineers, effectively extending their IT department, and plans to utilize Spinnaker Support for future consulting services.

Udelhoven