Case Study: Pos Malaysia achieves cost savings and improved SAP support with Spinnaker Support

Pos Malaysia reduces SAP support costs with Spinnaker Support and wins multi-year renewal

POS Malaysia, a postal and courier service, faced a significant challenge in 2022 as it needed to reduce costs without compromising operations and security. To optimize expenditures, it sought an alternative to its high-cost SAP maintenance, which led it to evaluate third-party support vendors, including Spinnaker Support.

After a competitive tender process, POS Malaysia selected Spinnaker Support for its third-party SAP maintenance. The solution included comprehensive support for Tax, Legal, and Regulatory updates and Payroll. The partnership resulted in substantial cost reduction and improved service quality and responsiveness, leading to a multi-year renewal. With Spinnaker Support, the customer now benefits from reliable and efficient SAP support.

POS Malaysia