Spinnaker Support
49 Case Studies
A Spinnaker Support Case Study
Madrileña Gas, a regulated gas distribution company in Madrid, Spain, faced rising SAP support fees and pressure to undertake a costly and complex migration to SAP HANA. This financial strain was freezing their IT budgets and hindering their ability to fund innovation projects while maintaining their stable SAP environment. They sought alternatives and engaged Spinnaker Support for third-party SAP support.
Spinnaker Support provided a seamless transition and a tailored support model, allowing Madrileña Gas to remain on its current SAP platform. This switch resulted in a reduction of over 50% in annual maintenance costs. The savings empowered the company to reinvest in innovation, and the exceptional service led them to renew their contract after three years, ensuring long-term stability and financial flexibility.