Case Study: Insurance Administrative Solutions reduces database management burden with Spinnaker Support

Insurance Administrative Solutions cuts database management overhead by 100% with Spinnaker Support

Insurance Administrative Solutions, L.L.C. (IAS), an administrative services firm, found that the daily management of its Microsoft SQL Server database was impacting team productivity. The challenge of handling upgrades, tuning, and scaling was taking valuable time away from their core work, and hiring an in-house team was deemed too costly. They sought a solution from vendor Spinnaker Support, engaging its Microsoft SQL Server Managed Services.

Spinnaker Support provided a contracted database administrator and ongoing managed services, which grew into a comprehensive partnership. The solution gave IAS expert knowledge and flexible resources without the staffing challenges. As a result, IAS adopted Spinnaker's team as their own, allowing their internal staff to focus entirely on client work while Spinnaker handled all database-related tasks.

Insurance Administrative Solutions, L.l.c