Case Study: a European retailer achieves secure Oracle SSO integration with Spinnaker Support

European Retailer avoids a long, expensive Oracle SSO project with Spinnaker Support

A large European retailer faced a significant security and operational challenge with its legacy Oracle E-Business Suite system, which lacked licensed single sign-on (SSO) functionality. This created security gaps, user inconvenience, and risk compared to their other systems secured via Azure Active Directory. Seeking to avoid a costly and disruptive Oracle license purchase and upgrade, the retailer turned to Spinnaker Support and its third-party support services for a solution.

Spinnaker Support developed a custom interoperability solution called Spinnaker Link, which intercepts login credentials at the EBS portal and authenticates them against Active Directory. This elegant fix delivered the needed SSO functionality without requiring new Oracle licenses or a complex system upgrade. The solution provided enhanced security, a better employee experience, and eliminated the substantial cost and business disruption of the alternative Oracle path, as confirmed by the retailer's Head of Digital Engine.