Spinnaker Support
49 Case Studies
A Spinnaker Support Case Study
Edinburgh Airport, a major aviation hub, faced significant and rising Oracle Database maintenance fees that provided limited value, especially after a recent infrastructure upgrade left their technology stack stable. Seeking a better return on investment and more flexible contract terms, which Oracle would not provide, the airport began looking for an alternative support strategy. They turned to third-party support provider Spinnaker Support for Oracle Database support.
Spinnaker Support implemented a solution that assigned a senior team of Oracle experts and established a flexible contract scaled to the airport's actual software usage. The results were substantial, with Edinburgh Airport reporting savings of over 60% on support fees. This partnership provided superior support quality and operational efficiencies, allowing the airport to reallocate their significant IT savings toward strategic transformation.