Spinnaker Support
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Case Study: CSM Bakery Solutions reduces SAP maintenance costs with Spinnaker Support
A Spinnaker Support Case Study
CSM Bakery Solutions reduces SAP maintenance spend over 4 years with Spinnaker Support
CSM Bakery Solutions, a global provider of bakery ingredients and services, faced dissatisfaction with the slow, inadequate, and expensive support for their SAP software. They sought an alternative support solution that could offer more customized and responsive service at a fair price.
Spinnaker Support provided third-party SAP software support, delivering continuous communication and a dedicated, named support person. The solution dramatically reduced IT maintenance spending while improving support quality for CSM Bakery Solutions.
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