Case Study: a major US airline achieves a stable Sybase ASE migration and upgrade with Spinnaker Support

a major US airline upgrades SAP Sybase ASE 16 with Spinnaker Support and boosts high availability

The customer, a major US airline, faced performance challenges and high overhead with its aging SAP Sybase/ASE database system. To improve high availability and stability, it needed to upgrade to ASE 16 while minimizing mission-critical system downtime. The airline engaged Spinnaker Support for its SAP Sybase/ASE consulting services to devise a specialized upgrade strategy.

Spinnaker Support worked with the airline to execute a phased upgrade and migration to a new Linux platform, successfully minimizing downtime. The solution also included an extended disaster recovery plan to increase system stability. As a result, the airline now enjoys high availability at both the application and database levels, increased scalability, and has continued its relationship with Spinnaker Support for ongoing database managed services.