Case Study: a leading healthcare organization improves database uptime and eases DBA workload with Spinnaker Support Managed Services

a leading healthcare organization reduces on-call strain and boosts uptime with Spinnaker Support

A leading healthcare organization was struggling to maintain its SAP Sybase/ASE database environment running on AIX. Their internal DBAs were overwhelmed with mundane on-call support and the company faced challenges finding knowledgeable staff for the legacy system. This situation posed a risk to their critical EMR application. They reached out to Spinnaker Support for a managed services solution.

Spinnaker Support implemented its Sybase Managed Services to maintain the database. This allowed the client's internal team to focus on strategic efforts instead of reactionary support, increasing productivity and ensuring maximum uptime for vital patient records. The solution also provided peace of mind through Spinnaker Support's strict data protection policy, which keeps patient information secure and HIPAA compliant.