Case Study: Global Payments increases staff engagement with Spinify

Global Payments boosts staff engagement 30x with Spinify

Global Payments, a payment services provider, faced the challenge of constantly engaging and motivating its sales and onboarding teams to focus on key activity levels. To address this, they implemented Spinify's gamification platform to display performance data on office TVs, syncing lead indicators directly from Salesforce.

Using Spinify's channels function, Global Payments displayed targeted leaderboards and messages on 70 TVs across separate team areas. This solution resulted in a significant increase in staff engagement; reps viewed the Spinify leaderboards 20-30 times per day, which was 30 times more interaction than with standard Salesforce reports. The immediacy of the information drove reps to take action and overtake their peers, demonstrating the measurable impact Spinify had on their competitive environment.

Global Payments