Case Study: Prospa achieves increased productivity and team competitiveness with Spinify

Changing the way small business owners experience finance

Prospa, one of Australia’s leading online small-business lenders, needed a way to motivate its collections team, improve communication and visibility into performance, and keep staff engaged day-to-day. To solve this, Prospa deployed Spinify’s performance-tracking platform (the Spinify Account), drawn to its flexible setup, variety of designs and an easy-to-use administrator backend.

Spinify delivered customizable, real-time leaderboards and dashboards that let the team track progress live, drive friendly competition and be open about results. The platform boosted productivity, took the team’s competitiveness to the next level and improved internal communication and engagement, according to Senior Collections Officer Michelle Toohey — all achieved through Spinify’s configurable, easy-to-manage solution.

Prospa

Michelle Toohey

Senior Collections Officer