Case Study: RGA Enterprises achieves stronger workforce alignment and performance gains with Spider Impact from Spider Strategies

RGA Enterprises Aligns & Mobilizes its Workforce with Spider Impact

RGA Enterprises, a privately held contract manufacturer of liquid cleaning and disinfectant products based in Charlotte, North Carolina, needed a better way to combine financial and operational data so it could improve performance and support planned growth. The company also wanted to implement the balanced scorecard methodology, and turned to Spider Strategies and its Spider Impact software to help automate and manage that process.

Spider Strategies helped RGA Enterprises implement Spider Impact alongside its balanced scorecard, enabling the team to cascade objectives, track key measures, and generate clearer, more actionable reports. The solution improved visibility into metrics such as OEE, on-time delivery, quality, sales growth, and employee engagement, contributing to more than 16% improvement in overall equipment effectiveness and 35% sales growth during 2020, while also helping the company reduce turnover and improve alignment across the organization.

RGA Enterprises

Will Fidler

President & CEO