Case Study: Brunoni achieves 10x shipping ops volume with SpiceFactory’s digital logistics platform

Brunoni handles 10x more shipping volume with SpiceFactory

SpiceFactory partnered with Brunoni, Switzerland's largest independent liner agency, which was struggling with inefficient, paper-based shipping operations. Their manual processes for quotations, bookings, and task management were slow and error-prone, leaving customers with no visibility into shipment status and employees buried in paperwork.

The solution was the MyBrunoni platform built by SpiceFactory, which digitized the entire workflow. This included self-service customer portals and a management system that converted bookings into task checklists. The implementation resulted in a 10x increase in processing volume, a 90% reduction in manual work, and the complete elimination of double-entry errors through seamless system integrations.

Brunoni