Case Study: Navy Pier achieves faster, clause-backed contract research with Sphere Software

Navy Pier speeds contract research 70–80% with Sphere Software

Navy Pier, a leading Chicago waterfront destination, managed a diverse portfolio of tenant agreements stored in SharePoint. The challenge was that its fragmented document library could not answer operational questions efficiently, forcing teams to spend hours manually locating files and interpreting legal language across multiple amendments. Sphere Software was engaged to transform this into an AI-powered contract intelligence capability.

Sphere designed and deployed an Azure-based platform integrated with Navy Pier's existing SharePoint. The solution provided natural-language question answering, amendment-aware contract history, and structured tenant profiles. The results included an estimated 70-80% faster contract research, 40-50% less manual review effort, and 25-35% fewer interpretation errors, turning the repository into a usable enterprise capability.

Navy Pier