Case Study: Specialty Maintenance Company boosts sales and client retention with Sphere Partners AI analytics

Specialty Maintenance Company increases sales by $500K in 6 months with Sphere Partners

Sphere Partners was engaged by a specialty maintenance company to help improve client retention and growth through data analytics. The customer had approved a digital transformation strategy but needed a way to use data and AI to demonstrate the ROI of their early care programs to clients.

Sphere Partners implemented a centralized cloud data lake and created customized client portals with analytics dashboards. This solution provided customers with clear visuals on the value of maintenance services, leading to a $500K sales increase within six months. The vendor also developed a mobile app for service requests, with a full deployment expected to generate nearly one million dollars in increased service sales.