Case Study: Total Petrochemicals & Refining achieves automated audits, faster reporting and integrated risk assessments with Sphera

Total Petrochemicals & Refining USA Enhances Management System Audits and Risk Assessments for Integration with Incident Reporting

Total Petrochemicals & Refining faced an outdated auditing application that hindered its decade-long EHS incident management program based on Sphera Impact. The Houston-based company needed to consolidate systems, simplify compliance with EHS and ISO protocols, and overcome a legacy tool that required vendor intervention to change 1,500-plus audit questions and forced manual cut‑and‑paste of findings into Impact. Seeking better risk assessments and integration, Total Petrochemicals & Refining engaged Sphera to find a modern, configurable solution.

Sphera implemented its Stature solution to host management system audits, risk assessments and a central knowledge base (migrating some work from PHA‑Pro), with plans to integrate results automatically into Sphera Impact. The change eliminated dependence on a third‑party vendor to update audit questions, enabled full scoring and audit workflows, and cut monthly manual data transfer time from several days (3–5 days) to just a few hours, improving data integrity and positioning Total Petrochemicals & Refining for ACC Responsible Care value‑chain risk ranking. Sphera’s integrated approach delivered measurable efficiency and compliance gains while streamlining future risk‑ranking and reporting.

Total Petrochemicals & Refining

Karen Jones, CIH

Manager of Occupational Health & Crisis Mgm’t