Case Study: JLL builds confidence and gains real-time supply chain risk visibility with Sphera Supply Chain Risk Management

Proactive Supply Chain Risk Management

JLL, a global leader in real-estate services and investment management, faced the challenge of managing complex, high-volume supplier and third‑party risk in real time across diverse regions and client portfolios. To gain up‑to‑the‑minute visibility, reduce manual effort, and strengthen financial, compliance and sustainability oversight, JLL selected Sphera’s Sphera Supply Chain Risk Management solution.

Sphera implemented an AI‑driven, cloud-based monitoring platform that centralizes supplier assessments, integrates financial and sustainability data, and delivers real‑time alerts and customizable dashboards accessible by web and mobile. The rollout moved from a 600‑supplier pilot in EMEA (operational within 90 days) to monitoring 5,000 suppliers across the Americas, APAC and EMEA within a year, helping JLL simplify reporting and audits, protect its reputation, and increase client confidence through proactive risk detection.

JLL

David McBride

Executive Director, Sourcing Strategy & Performance