Case Study: CITGO achieves automated Management of Change and improved HSSE efficiency with Sphera IMPACT ERM

CITGO Drives Management of Change Innovation for State-of-the-Art Safety and Environment Processes

CITGO, a Houston-based refiner and marketer serving more than 3,500 employees, faced the challenge of maintaining accurate OSHA and EPA compliance while increasing the efficiency and consistency of safety and environmental processes. The company sought to eliminate paper- and spreadsheet-based reporting, close performance gaps, and standardize Management of Change across business units using Sphera’s solutions, including Sphera IMPACT ERM and the Operational Risk Solution™ for Management of Change.

Working with Sphera, CITGO configured IMPACT ERM to automate and standardize its Management of Change process, creating a centralized HSSE database and consolidating multiple processes into one streamlined workflow. The Sphera implementation enabled automatic reporting and alerts, eliminated paper reporting, improved action-item tracking and accountability, and delivered time and cost savings while providing the data and metrics CITGO uses for quarterly OSHA analysis, proactive prevention, and continuous improvement.

CITGO

Dawn Weinand

Senior Safety Advisor