Case Study: Imperial Brands boosts global procurement value with SpendHQ

How Imperial Brands enhanced global procurement value with SpendHQ

Imperial Brands, a global FMCG company with tobacco brands in 160 markets and more than $1B in indirect purchasing, needed to improve compliance, efficiency, and alignment across sourcing, Finance, and budgeting. To support its 2025 global procurement strategy, Imperial Brands selected SpendHQ’s Performance Management solution to help standardize procurement and better manage spend activities.

With SpendHQ, Imperial Brands implemented a user-friendly, remotely delivered solution that improved pipeline visibility, stakeholder alignment, and contract management while unifying reporting across Procurement, Finance, IT, and Legal. The results included a single source of truth for spend management, reduced manual work, and stronger governance; within four months of going live, active users doubled and today more than 150 buyers use the tool daily.

Imperial Brands

Gregory Lachas

Head of Global Procurement