Case Study: FirstGroup Demonstrates Procurement Value with SpendHQ

FirstGroup is using SpendHQ to demonstrate procurement’s value to all stakeholders

FirstGroup, a major UK public transport provider, needed a better way to manage procurement across its bus and rail divisions. With disparate tools, spreadsheets, and practices in place, the team struggled to track spend, measure savings reliably, maintain contract compliance, and prove procurement’s value to Finance and other stakeholders. FirstGroup turned to SpendHQ’s Procurement Performance Management solution to improve visibility and reporting.

With SpendHQ, FirstGroup gained a real-time view of procurement projects and contracts across both central and divisional teams, along with stronger savings tracking and contract compliance insights. The platform also improved collaboration with Finance and Legal and helped the team produce credible monthly reports for the Executive Committee, raising procurement’s profile and giving the function greater visibility and credibility.

FirstGroup

Nicola Molloy

Director of Procurement