Case Study: Urban Company achieves 15x ROI and SaaS transparency with Spendflo

Urban Company achieves 15x ROI and brings transparency in SaaS procurements

Urban Company, a global at-home services marketplace operating across India, Singapore, Australia, Saudi Arabia, and the UAE, was struggling to gain clear visibility into its SaaS usage and spending. With procurement tracked through multiple spreadsheets and email threads, the team lacked a central source of truth for renewals, usage, and approvals, making it difficult to control costs as the business scaled.

Using Spendflo’s SaaS procurement and optimization platform, Urban Company centralized software tracking, built dashboards for spending, savings, and usage, and streamlined approval and renewal workflows. The result was over 100 hours saved, 100% visibility into SaaS usage, and more than 16% average savings on SaaS spend, contributing to a reported 15x ROI.

Urban Company

Perkriti Malhotra

Senior Manager, Business Finance