Case Study: Caring cuts CRM costs by $351K with Spendflo

Caring cuts CRM costs by $351K with Spendflo

Caring, a company providing online resources for caregivers, was facing high costs and operational inefficiency with their legacy CRM platform. Their procurement process was fragmented, lacking strategic oversight and the data needed to negotiate effectively with vendors. They engaged Spendflo for its managed SaaS procurement and AI procurement services to address these challenges.

Spendflo's procurement experts took charge of vendor negotiations for Caring's new CRM, securing a 62.3% discount and waiving $40,000 in migration fees. This resulted in total contract savings of $351,868 and delivered a 7.5x ROI for Caring. Spendflo's solution also provided a unified platform for the company's teams, setting them up for future scalability and operational success.

Caring