Case Study: City Relay streamlines expense tracking and client billing with Spendesk

City Relay saves 500 days a month managing expenses with Spendesk

City Relay, a property management company, faced significant challenges in managing company spending. Before implementing Spendesk's expense management solution, employees struggled with out-of-pocket payments and hard-to-track shared corporate cards. Finance Manager Elizabeth Bannon's main difficulties were chasing missing invoices and accurately assigning each expense to the correct property or project, which was essential for billing their clients.

By adopting Spendesk, City Relay gave each team member a customized budget and capped physical cards, granting them autonomy while providing real-time oversight. The solution's main benefit was the ability to easily assign expenses to specific properties using custom fields, which streamlined client billing and saved approximately 500 days of work monthly. Spendesk also optimized their bookkeeping by integrating with Xero, allowing for quick reconciliation and significantly mitigating financial risk.

City Relay