Case Study: Opera Holland Park improves accessible booking with Spektrix

Opera Holland Park makes 20% of seats step-free with Spektrix

Opera Holland Park, an opera company in London, wanted to improve the accessibility of its booking process and overall audience experience. They partnered with the vendor Spektrix after attending one of their workshops to help make this a priority across their organization.

Using the Spektrix system, the vendor helped them implement an online booking solution that allowed patrons to self-identify access needs, automatically receive half-price tickets, and view a detailed seating plan. This resulted in a more intuitive and accessible booking journey. Measurable impacts included 20% of seats becoming step-free after a venue redesign and the successful introduction of accessible Discovery Matinee performances.

Opera Holland Park