Case Study: Barbican Centre simplifies operations and connects teams with Spektrix

Barbican Centre streamlines operations across Europe’s largest arts center with Spektrix

The Barbican Centre, a major multi-arts center in London, faced the challenge of connecting its teams and simplifying complex operations across its many cinemas, galleries, and concert halls. To address this, they partnered with the vendor Spektrix for its integrated system to unify ticketing, customer service, and marketing.

By implementing the Spektrix system, the Barbican gained better visibility across departments, which reduced administrative tasks and improved collaboration. The solution included automated offers and a flexible venue setup, allowing staff to share information more easily and support audiences with greater confidence. As a result, the team at Spektrix helped the Barbican adapt to changing needs and spend more time delivering exceptional in-person experiences.

Barbican Centre