Case Study: Grupo Konecta achieves centralized language training across three continents with Speexx

Grupo Konecta boosts platform users by 35% with Speexx

Grupo Konecta, a multinational leader in BPO and CRM services, faced a challenge after a major merger left it with a decentralized language training model that was difficult to manage across its global workforce. To improve collaboration and assess language levels consistently, they partnered with the vendor Speexx to implement a centralized language training program.

Speexx provided a scalable solution with personalized content and local management, allowing each HR department to tailor learning paths. The results were significant, with a 35% growth in users from 2022 to 2023, a 75% session attendance rate, and a 4.5/5 satisfaction rating. Speexx enabled Konecta to consolidate language skills across over ten countries, supporting its international strategy.

Grupo Konecta